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Listing standards

How we verify repair companies

Being listed is free. Being verified takes work. Here’s exactly what a repair company has to show us before it gets the green sticker.

Verified repair company

Our 8 requirements

  1. A real, registered businessWe check the company’s legal name and confirm it is active and in good standing with the state where it is registered.
  2. A confirmed location and service areaWe confirm where the company is based and which cities it actually travels to. We only list a company on city pages it really covers.
  3. A phone that gets answeredWe call the number on the listing. It has to reach the company doing the work, not a call center or lead broker.
  4. Insurance on fileThe company sends a current certificate of general liability insurance. Techs are working inside your plant, so this matters.
  5. Hands-on techniciansThe company tells us who does the work, how many years of CNC repair experience they have, and which machine brands and controls they truly service. We list only brands they can back up.
  6. Customer referencesThe company gives us at least two manufacturing customers we can talk to, or is personally known to our team.
  7. Straight answers on pricingThe company agrees to tell customers its hourly rate and any trip charge before the visit, so there are no surprises on the invoice.
  8. Re-checked every yearWe review every verified company at least once a year and whenever a shop reports a problem. Companies that stop meeting the standards lose the sticker or come off the site.

What the labels mean

Verified repair company (green sticker)

The company passed all 8 requirements above. Editors reviewed it and it is re-checked every year.

Listed from public info, not yet verified

We built the listing from the company’s own website and public records so shops can find it. The company has not gone through verification yet. If it’s your business, you can claim it free and start verification.

What we don’t do

  • We don’t sell your repair request to lead brokers.
  • We don’t list companies that only resell leads or subcontract all their work.
  • We don’t charge repair companies to be listed or verified.

See a problem?

If a listed company didn’t treat you right, or a listing is wrong, tell us through the request form and mark it as a listing issue. Every report gets read by an editor.

Run a CNC repair company?

Listing is free. Start your verification today.

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Axis & SpindlesCNC Repair Directory & Magazine

The leading CNC machine repair directory and a leading machine shop and repair magazine. We help shop owners, consumers and manufacturers find trusted repair, and keep the industry informed with the latest news, trends and headlines. Run by people who have worked in machine shops and run maintenance.