The control lost clean communication with a servo motor's encoder (pulse coder). The data coming back was bad or missing.
What causes Fanuc alarm SV0368?
Damaged encoder cable, often in the cable carrier. Coolant in the encoder connector. Failed encoder on the back of the motor. Bad connection at the amplifier.
How do I fix Fanuc alarm SV0368?
Note the axis. Look along the encoder cable for cuts, crushed spots or wear. Check the connector at the motor for coolant or corrosion. Note whether it happens only at one spot in the travel (a flexing cable). Encoder and cable repairs usually need a tech. Replacing an absolute encoder also means setting the axis reference again.
Alarm numbers and text can differ by control model, software version and machine builder. This page is a starting point from people who have worked on these machines, not a replacement for your machine builder's manual.
Still stuck on SV0368? Send one request.
Free for shops that need a repair. We pass your request to repair techs who cover your area and fix your brand. They reach out to you directly.
Free, no account
Only techs who fix your machine
Machine down? Say so and we flag it urgent
Axis & SpindlesCNC Repair Directory & Magazine
The leading CNC machine repair directory and a leading machine shop and repair magazine. We help shop owners, consumers and manufacturers find trusted repair, and keep the industry informed with the latest news, trends and headlines. Run by people who have worked in machine shops and run maintenance.