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Fanuc alarm

DS0300 APC Alarm: Reference Return Required

The axis lost its absolute position.

Stops the machineFanuc 0i, 16i/18i/21i and 30i/31i/32i controls

What it means

The axis lost its absolute position. The control no longer knows exactly where the axis is and needs its reference (zero) set again before it can run.

Common causes

  • Encoder backup batteries died, or were changed with the power off
  • Encoder cable unplugged
  • Servo motor or encoder replaced

What to check first

  1. Change the encoder batteries with the control powered on
  2. Find your machine builder's procedure for setting the reference position
  3. Do NOT run a program until zero has been set and checked. A wrong zero can crash the machine

Lock out the machine before reaching into it. Never bypass a door switch or interlock to clear an alarm.

When to call a repair tech

If you don't have the builder's procedure, or the machine has a tool changer or pallet changer that needs exact positions, have a tech set the reference.

Repair companies that work on Fanuc

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Quick answers

What does Fanuc alarm DS0300 mean?

The axis lost its absolute position. The control no longer knows exactly where the axis is and needs its reference (zero) set again before it can run.

What causes Fanuc alarm DS0300?

Encoder backup batteries died, or were changed with the power off. Encoder cable unplugged. Servo motor or encoder replaced.

How do I fix Fanuc alarm DS0300?

Change the encoder batteries with the control powered on. Find your machine builder's procedure for setting the reference position. Do NOT run a program until zero has been set and checked. A wrong zero can crash the machine. If you don't have the builder's procedure, or the machine has a tool changer or pallet changer that needs exact positions, have a tech set the reference.

Alarm numbers and text can differ by control model, software version and machine builder. This page is a starting point from people who have worked on these machines, not a replacement for your machine builder's manual.

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